Shipping policy

Last updated: August 12, 2026

Thank you for shopping with The Zen Finds. This policy explains how shipping charges, order processing, delivery, and tracking are handled.

Shipping Rates

Shipping costs are calculated at checkout based on the product, destination, and available delivery method. Because rates can vary, we do not apply one fixed shipping fee or promise a storewide free-shipping threshold unless it is shown at checkout.

Order Processing

Processing time varies by product and fulfillment location. Once your order is ready to ship, you will receive a shipping confirmation when tracking information is available. Processing may take longer during product launches, high-demand periods, weekends, or public holidays.

Delivery Estimates

Delivery times vary by destination, product, carrier, customs clearance, and local delivery conditions. Any delivery estimate provided is not a guaranteed arrival date. Weather, public holidays, customs reviews, carrier delays, and remote-area delivery may affect transit time.

Tracking

When tracking is available, it will be sent to the email address provided at checkout. Tracking may take some time to update after a carrier accepts the parcel.

Shipping Address

Please review your shipping address before placing an order. Contact us as soon as possible if you notice an error. We cannot guarantee address changes after processing has started, and additional costs caused by an incorrect or incomplete address may be the customer’s responsibility.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. Unless checkout states otherwise, these charges are the customer’s responsibility.

Lost, Damaged, or Delayed Orders

If your order arrives damaged, appears lost, or is significantly delayed, contact us with your order number and relevant details. We will review the situation with the carrier or fulfillment partner and help determine the appropriate next step.

Contact Us

For shipping questions, email thezenfinds.support@gmail.com.